a non-profit organization registered in the Commonwealth of Massachusetts
243 Crescent Street, Brockton, MA  02302  -  508-588-2700

Caring for children and their families since 1894

 

Brockton Day Nursery

PARENT HANDBOOK continued

WRITTEN PLAN FOR REFERRAL SERVICES

Brockton Day Nursery will use the following procedures for referring parents to appropriate social, mental health, educational, and medical services for their child and/or family should the staff and parent feel that an assessment for such additional services would be beneficial.

REFERRAL PROCESS

Whenever any staff member or parent/guardian is concerned about a child’s development or behaviors, they should report it to the classroom Lead Teacher who will review the concerns with the Support Services Coordinator, if a Supportive child, or Education Coordinator if a non-Supportive child.  A Supervisor will conduct an observation for additional documentation and support, or to suggest alternative strategies for working with the child.  If an adult is requesting services for him/her self, the Parent Services Coordinator will be the administrator assigned to assist in the referral process.  If however, the adult is involved with Supportive Services, the Support Services Coordinator will be responsible for the referral process.  When applicable, the assigned Department of Social Services social worker will also be made aware of and become involved in these procedures.

Brockton Day Nursery will maintain a listing of current referral resource agencies available in the community and will assist the parent/guardian in the referral process.

Chapter 766 and Early Intervention contacts shall also be available in the listing should the parent prefer to seek assistance through this manner.  Information on parental rights and the right to appeal shall also be offered.  The designated liaison for such referrals, or for children entering the program already receiving such services, will be the Support Services Coordinator for all Supportive children, and the Education Coordinator for all non-Supportive children.

REFERRAL MEETING WITH PARENTS

At the meeting, the Support Service Coordinator or Education Coordinator and Lead Teacher will provide the parent with any information or assessment including the reason for recommending a referral for additional services. A brief written summary of observations related to the referral and efforts made to accommodate the needs will be discussed. Documentation will be maintained in the child’s record and copies given to the parents upon request.

The Support Services Coordinator or appropriate staff person will offer assistance in making the referral.  The parent/guardian will sign off on the Referral for Support Services form at this time and a Release of Information form (if a referral is being made).  A copy
of the current insurance card will be made and the Brockton Day Nursery Community Resource List will be utilized to assist in the referral.  If parents need extra support, Brockton Day Nursery may, with written permission, contact the referral agency for them.  Any transfer of information will be granted only upon written permission of the parents. 

If a child is at least two and a half years of age, the staff person shall inform the parent/guardian of the availability of services and their rights, including that of appeal, under Chapter 766.  If the child is under the age of three, information will be supplied with regard to the availability of services provided by Early Intervention Programs.

               

FOLLOW-UP TO THE REFERRAL

The referring Supervisor, will, with parental written permission, contact the service provider who evaluated the child for consultation and assistance in meeting the child’s needs at the center.  If it is determined that the child is not in need of services, the parents and BDN staff  will review the child’s progress at three month intervals to determine if another referral may be necessary.  Similar follow-up procedures will occur whenever possible,  with regard to adult referrals to determine if the referral was appropriate and/or if another referral needs to be implemented.

RECORD OF REFERRALS

The referring Supervisor/Lead Teacher will maintain a written record of any referrals, including conferences and results, in the child’s main folder in central files.  Referrals initiated for parents/guardians will also be maintained in the child’s central file.  The original Release of Information form will be mailed or given to the agency the individual/family is being referred to and a copy of it will be maintained in the child’s central file.

 REFERRAL PROCEDURES OUTLINED

The following steps will be instituted when initiating a referral:

Step 1:  Identification of the difficulty: 
The parent and staff person shall determine the nature of the difficulty during enrollment, office visits, home visits or in other forms of communication.  The Lead Teacher, or appropriate BDN staff person, will complete a Referral for Support Services form to initiate the process and forward it to the Supervisor identified below:

Supportive Child or Parent

Support Service Coordinators
Non-Supportive Child   Education Coordinator
Non-Supportive Adult Parent Services Coordinator
ASAP Children Follow the same protocol, but with ASAP Program Coordinator

Step 2:  Alternatives for resolution: 
The parent and appropriate BDN staff shall discuss alternative resources available for resolution to the problem area and the need for referral.

Step 3.  Consultation: 
The referring Supervisor will be available by appointment for consultation with parents to determine appropriate services.

Step 4.  Referral to appropriate services: 
The Supervisor and parent will determine appropriate service agencies to be contacted.   An entry shall be made in the child’s record to track the referral.

Step 5.  Follow - Up: 
The referring supervisor shall contact the parent after the scheduled appointment to assess the results.  This part is necessary to :

a. Determine if the referral was appropriate.
b. Determine the need for further advocacy.
c. Continue to support the child and family.
d. Determine if there is an unmet need in the community.
e. Make amendments to the BDN Community Resource List.

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